kmagpuyo
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- Mar 30, 2014
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Hi,
I need help. I am trying to create a calculated field but I am having a hard time. I am working in a call center and I am currently working on the scores of my agents.
Scoring
Not Resolved/ Number of Survey
Target = 19%
=IF(TARGET<=0.19,0,ROUNDUP(??????????
What i would like to do is I want to get the specific number of Surveys for me to reach the target score.
I am someone can help me out me here.
You may reach me on my skype: kuro.chan2x
Thanks,
Kristian
I need help. I am trying to create a calculated field but I am having a hard time. I am working in a call center and I am currently working on the scores of my agents.
Scoring
Not Resolved/ Number of Survey
Target = 19%
=IF(TARGET<=0.19,0,ROUNDUP(??????????
What i would like to do is I want to get the specific number of Surveys for me to reach the target score.
I am someone can help me out me here.
You may reach me on my skype: kuro.chan2x
Thanks,
Kristian
Last edited: