• Forum Guide

    Getting the Most From Excelguru Forums
    We take a lot of pride in providing good help, and really want our users to walk away with an answer to every question.

    How the Forum Works

    Using the Forum
    Step 1 – Register, Activate Your Account and Log In
    Before you can post a question, you must register and log into the forum. This is generally a 3-step process:

    1. Register
    2. Activate
    3. Login

    If you haven’t already done so, you need to register for an account by visiting our forum registration page. Fill out the form and click on the white “Complete Registration” button.

    Once you’ve submitted your registration, you will receive a confirmation email from (webmaster)@excelguru.ca. Inside that email is an activation link. Please click it to confirm that you’re a real person.

    If you do not see the confirmation email in your inbox, check your junk folder or spam filter. Be sure to add Excelguru to your “safe” list to avoid this from happening with future emails. If the confirmation email is not in either your inbox or junk/spam, please send us a message through our contact page, and we will try to resend the confirmation and help you activate your account.

    Once you account is activated, you’ll be able to Log In and create new threads (questions) in our help forums, and comment on blog posts and articles.

    If you have any issues registering for an account or questions about your account, please send us a message through our contact page.

    Step 2 - Ask Your Question
    When you come to our forum to ask a question, we ask that you create a new “thread” in our forum. Here are a few tips to help you create posts that get answers, and get them quickly:

    Recommendations:

    • Do find the most appropriate sub-forum to post your question. We’ve got a lot, just some of which are shown below (Figure 1).

    Figure 1 - Excel Help Sub-Forums

    • Once you’re in to the sub-forum, look for the big blue “+ Post New Thread” button as shown below (Figure 2).


    Figure 2 - The Post New Thread Button

    • Do provide a clear description of what you are trying to do, as well as all the relevant information that pertains to the issue. (The more we know, the easier it is to answer the question.)
    • Do keep the question targeted. (This can be a difficult balance to strike, but focused questions tend to attract answers more quickly.)
    • Do tell us what you’ve already tried. We love helping people learn. If you show us that you’re trying, you’ll attract better help.
    • Do tell us EXACTLY where things don’t work in a provided solution. “It doesn’t work” is not helpful. “It goes into debug mode and stops at wsSource = Worksheets(“Sheet1”)” is.
    • Do be polite. Everyone helping you out is a volunteer. They are spending their free time helping you for no other reason than they enjoy doing so.
    • Do say thank you.

    Things to Avoid:

    • Do not ask for help using a Private Message.
    • Do not post your question onto someone else’s thread.
    • Do not overwhelm the thread with your entire project. Try and keep the post to dealing with one problem. The more convoluted and difficult your problem, and the more issues you try to cover in one place, the less likely that someone will have the time to deal with it.
    • Do not tell us that it is URGENT. To you it may be, but to us it isn’t. If it’s urgent, you should be calling on a consultant, not a volunteer who is giving their free time.
    • Do not post ALL IN CAPS. That’s shouting to us internet folks, and we don’t like to be shouted at.
    • Do not post your question in multiple help forums, at least not until you’ve read read our multi-forum posting policy.

    Step 3 – Wait for a Reply
    As soon as an expert answers your question, you’ll receive an email that tells you so. Simply click on the link to go right to your thread.

    Step 4 – More Information
    If you need to provide more information or clarification, or if you’d simple like to say thank you to the expert who helped you, you’ll need to log in to do so.

    To post a reply, scroll down to the bottom of your thread, click the blue “+Reply to Thread” button as shown below (Figure 3).


    Figure 3 - The Reply to Thread Button

    You can then type in your response and click “Post Quick Reply”, or “Go Advanced” if you need more options (like adding a sample workbook, please see below for more information).

    Uploading Sample Workbooks
    CAUTION: Before you upload a file, please note that our forums are public. Sanitize your information to protect everyone’s privacy, and do not upload anything confidential!

    If you are creating a new post: Scroll down the page until you find the “Manage Attachments” button (see Figure 4).

    Figure 4 - The Manage Attachments Button

    If you are replying to a thread: Click the “Go Advanced” button in the bottom right when you are replying, then scroll down the page until you find the “Manage Attachments” button.

    To upload your workbook:
    1. Click “Add Files”.
    2. Click “Select Files”. Browse for your file, select it, and click “Open”.
    3. Click “Upload Files”.
    4. Click “Done”.


    Figure 5 - Adding a Sample Workbook

    Multi-Forum Posting

    Before posting your question on multiple forums, please
    read our multi-forum posting policy first.

    If you have any issues using the forum or questions about how it works, please send us a message through our contact page.

     

    I'm afraid that you must be logged in to comment or leave a testimonial. I wish it could be otherwise, but I'm trying to keep my site spam free for everyone's benefit. If you don't yet have an account it's completely free to sign up, and a very quick process. Simply click here to Register. Not only can you post a comment here, but it gives you full access to posts questions in our forum as well!

     

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